Shipping policy
Nest & Flow – Delivery Information
At Nest & Flow, every order is handled with care from our warehouse to your doorstep. Whether you are ordering faucets, trash cans, bathroom fixtures, kitchen fixtures, or practical home essentials, we aim to make sure your products arrive safely, securely, and ready to use.
🚚 Delivery Options & Shipping Costs
Shipping costs are calculated automatically at checkout based on your location and order details.
Estimated Delivery Times
Standard Delivery: 4 to 7 working days
Express Delivery: 3 to 5 working days
Priority Delivery: 2 to 4 working days
Delivery times may vary depending on your location, especially for remote areas.
🚛 Logistics Method
At Nest & Flow, all orders are shipped through trusted third-party logistics and courier partners.
Depending on your location, your order may be delivered by local or international shipping providers.
Once your order is dispatched, you will receive a tracking number by email or SMS so you can follow your shipment until it reaches your delivery address.
Deliveries may be completed through standard courier services, express delivery partners, or local last-mile delivery services depending on destination and service availability.
📦 Packaging & Handling
Every Nest & Flow order is:
Carefully packed with protective materials to help prevent damage
Securely sealed for safe delivery
Quality-checked before dispatch
Extra care may be taken with faucets, fixtures, and other products with delicate finishes or components.
Your products should arrive clean, secure, and ready for use or installation.
🎁 Gifting a Nest & Flow Order
Want to send a practical and stylish home product as a gift?
You may be able to include a personalized message at checkout where this option is available.
Selected orders may also include gift-ready packaging options.
📅 Delivery Schedule
Delivery Days
Monday to Friday
No Deliveries
Weekends or public holidays
Order Cut-Off Time
Orders placed before 1:00 PM may be shipped the same business day.
Orders placed after 1:00 PM may be shipped the next business day.
⚠️ Important Notes
Remote Areas
Delivery may take longer or include additional shipping charges.
Missed Deliveries
Re-delivery charges may apply if delivery attempts are unsuccessful.
Incorrect Address
Please make sure your shipping details are complete and accurate before placing your order.
Nest & Flow may not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
📸 Damaged or Incorrect Orders
If your order arrives damaged or incorrect:
Contact us within 48 hours of delivery.
Provide clear photos showing the product, packaging, and any visible damage or issue.
Please keep the original packaging until the issue has been reviewed.
We will review your request and may provide a replacement or refund where applicable.
📦 Track Your Order
Once your order has been shipped, you may receive:
A tracking link by email or SMS
Updates regarding your delivery status
Tracking availability may depend on the courier service used for your order.
💬 Need Assistance?
If you have questions about shipping, tracking, or your delivery, please visit our Contact Us page.
Our support team will assist you with your Nest & Flow order and any delivery-related questions.